FREQUENTLY ASKED QUESTIONS: 90-Day (ARC) Payment Plan

Q: What accounts can be used?
A: Any valid U.S. personal account. Invalid accounts are corporate accounts, government accounts, credit card checks, and temporary account checks.

Q: What is the maximum amount I can in-house finance with a guarantee?
A: The maximum financing amount per each customer during a 90 day period is $5,000.00. Each check may be written for a maximum amount of $2500.00.

Q: How long does it take before I get an approval code?
A: You can expect an approval code response in about 4 - 5 seconds after each check has been submitted.

Q: How long before the funds are deposited into my account?
A: Funds will be deposited in your business bank account within 1 to 3 business days after each check date.

Q: What if the machine display says "Manager needed-Please call customer service?
A: This message means the check is declined and you need to press the cancel button.

Q: What if a check is declined?
A: The check can be declined for several different reasons. Usually it is due to a person having a bad check writing history. We do not accept declined checks.

Q: What happens if a check bounces?
A: If the application is "Guaranteed"; it will be paid on the 10th and 25th of each month, whichever comes first.

Q: What if a customer wants to pay off their debt early?
A: Transactions can be voided out by calling customer service at 1-866-668-2738 to void remaining transactions.Customers must make arrangements satisfactory to the merchant in order to opt out. .

Q: How do I market this program to customers?
A: One free 6' X 3" marketing banner is provided free of charge. You will also receive a supply of custom tri-fold brochures and counter card brochure holder which simply explains to your customers how easy the program is and why they should use it. Additional marketing materials such as custom banners, tri-fold counter cards, posters etc. may be purchased by calling your customer service at 866-668-2738.